WoW account suspensions addressed

As IUN reported previously, via ArsTechnica, a large number of World of Warcraft accounts were suspended recently due to chargebacks filed against them by PaymentOne, a company most of the affected subscribers had never heard of. Blizzard investigated, and finally responded:

'The communication that was provided to the players affected by these temporary suspensions was unclear—we want to take this opportunity to clarify that these problems are not the fault of PaymentOne, which acts as an intermediary between the local telephone companies and Blizzard Entertainment,' said Blizzard. 'Note that the chargebacks were issued by the telephone companies and not PaymentOne. We regret any confusion over this issue and will be reinstating all of the affected accounts while we conduct a further investigation.

Those affected players who recently sent in payments have had their World of Warcraft accounts restored, and no further action is required. With regard to the account holders whose accounts still show missing payments, we will be contacting them directly to further address any outstanding issues.

Quotes originally published on Opposable Thumbs (Ars).