Jul 31, 2009

Rash of unexplained WoW account suspensions

From Michael Thompson at ArsTechnica:

The World of Warcraft forums are buzzing with complaints from players claiming that their accounts have been suspended because of chargebacks filed against them by a company that they have no connection with. The problem, though, is that the company behind the charges is unresponsive to complaints, and many players don't know what to do in order to get their accounts re-authorized unless they pay these bills.

...

Posts in the forum thread show that Blizzard is willing to discuss the unauthorized charges, but there haven't been any definite results from pursuing this course of action yet. Even stranger, though, is multiple posts stating that users have contacted their phone companies/broadband providers and are told that they have no chargebacks on their account. A quick Google search shows this isn't the first time that allegations of fraud and unexpected charges have been leveled against the company.

The full article is available here.

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